ERP CRM Architect ManagerApply now
ERP CRM Architect Manager
- 13th month + holiday allowance
- 20 + 12 holidays
- Hospitalization and group insurance
- Bonus program
- Training & learning opportunities
- Green mobility program
- Flexible rewards program
Are you ready to step up to the New and take your technology expertise to the next level?
Join Accenture and help transform leading organizations and communities around the world in achieving their goals faster and more efficiently. The sheer scale of our capabilities and client engagements and the way we collaborate, operate, and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.
As part of our Accenture Microsoft Business Group (AMBG) practice, you will lead Technology Innovation to Shape World-Class Business Solutions for our Clients and deliver them at scale. There will never be a typical day and that’s why people love it here. The opportunities to make a difference within exciting Client initiatives are unlimited in the ever-changing technology landscape. You will be part of a growing network of technology experts who are highly collaborative taking on today’s biggest, most complex business challenges. We will nurture your talent in an inclusive culture that values diversity. Come grow Your Career in technology at Accenture!
Microsoft ERP-CRM Architect - Manager will be part of an international team that will enable the delivery Microsoft based projects for important Products companies in Europe. The projects are usually complex transformations involving the adoptions of existing Accenture offerings complemented with custom solutions for the creation of a unique proposition based on Microsoft ecosystem.
The resource will have to be the reference point for designing and implementing effective systems to help our Clients track their customer engagement, sales, service, marketing and retention. The role implies a strong understanding of the solutioning opportunities that the Microsoft Dynamics 365 and in general the Microsoft Ecosystem offers to create distinctive capabilities. It also requires a clear view on how the portfolio of offerings available can be combined to accelerate the delivery. The resource will be working with other solution architects within the Accenture Microsoft Business Group as well as the broader Accenture to build the end to end solution. This implies strong attitude of guiding the overall effort towards a common design that he will be defining. The resource needs to have good understanding on how processes across systems will interact to ensure that each component fit together. This requires an aptitude for architecting/designing end to end solutions, defining multi team delivery approach and effort, consolidating contribution from each solution architect, articulate the end to end solution internally and externally.
Key responsibilities may include:
Closely work with the Accenture Account teams on individual opportunities to define the best strategy and price to win.
Working with various offering and industry leads to shape and implement together complex solutions to deliver value for the client.
Direct efforts to defining technical, operational, and user requirements, as well as plan, analyse, build, design and implement the entire CRM lifecycle
Working with Microsoft Dynamics AX/365 for Operations implementations in a development lead role, as well as technical and functional experience
and business networks, and joining professional organizations
As an ERP-CRM architect, you will work with implementation teams from concept to delivery, providing IT architecture expertise for successfully deploying large scale digital solutions in the enterprise, using modern digital technologies on premise and cloud
Lead cloud solution and scoping to generate estimates and approaches for proposals and SOWs for Clients
Lead detail technical assessments of current state to establish global ERP architecture by integrating solutions across functional lines
Define how we measure business and operations success and validate ERP system performance
Support clients on ERP standards and prepare them for using their ERP solution by setting training programs and redefining new roles and responsibilities
Compare solution alternatives across both technical and business parameters which support the definition of cost and service requirements
Grow your network through educational opportunities, building and maintaining your personal
Apply methodology, reusable assets, and previous work experience to deliver consistently high-quality work
Deliver written or oral status reports regularly
Stay educated on new and emerging technologies/patterns/methodologies and market offerings that may be of interest to our Clients
Adapt to existing methods and procedures to create possible alternative solutions to moderately complex problems
Understand the strategic direction set by senior management as it relates to team goals
Use considerable judgment to define solutions and seeks guidance on complex problems
Prepare and deliver product messaging to highlight value proposition and unique differentiators
Support pre-sales activities and assessments efforts at a Client or within Accenture
Co-lead or support answers to RFPs issued by Clients
An academic degree on Computer Science / Information Technology or Industrial Engineering
Minimum of 3 years architecting, developing, and deploying large scale solutions using the Microsoft platform and ecosystem
Minimum of 5 years of technical solutions implementation, architecture design, evaluation, and investigation in a cloud environment
Extensive experience with CRM or other business management software, especially Microsoft Dynamics
Deep and strong knowledge and expertise in the broad enterprise architectural area cross industry
Multiyear experience in ERP-CRM business processes
Proven ability to build, manage and foster a team-oriented environment
Ability to adapt to dynamic work environment and be creative within a team
Proven ability to work creatively and analytically in a problem-solving environment
Very strong work ethic with a customer service focus (high intensity)
Use of proven Data & Intelligent Solutions Architect methodologies
Experience in Azure DevOps / Agile way of working
Fluent in English
We believe it is crucial that you know where you stand during your application, and what the next steps are. Our process is short - but thorough - and we'd like to get to know you, and see if we are a great fit. Please connect with our recruiters in case of questions.
Found a fitting vacancy or role? Great! Apply by sending in your CV and cover letter and let's get started. Contact our recruiters in case of questions, they are here to help and guide you.
During the interview, we'd love to get to know you and see if there is a match with our brand and brand values. We will discuss your ambitions and past experiences and tell you all you want to know about the role.
In the second interview, our senior management would love to get to know you. We will continue to discuss your ambitions, past experiences and we can answer any question you have about the position and work at Accenture.
If we are all happy to proceed after the interviews, we'd like to make you an offer to join Accenture. We hope we can welcome you soon as a new colleague!
We'd like to welcome you to Accenture and are excited that you have accepted our job offer and agreed upon your start date. You will meet all the other new joiners and continue your career at Accenture.