Customer transactions & billing admin consultant

Currently we are looking for a Customer Transactions & Billing admin Consultant within our practice Managed Services Business Excellence.

Your responsibilities:

• Analyze customer contracts and configure the contract details in contract, order and billing software.

• Capture and document the customer specific administrative support needs.

• Process customer transactions promptly and accurately, including orders and invoices.

• Support the sales activities by generating financial quotations related to new orders from existing customers.

• Provide excellent customer service by addressing concerns and resolving issues promptly and professionally.

• Generate and distribute customer invoices in a timely manner. Ensure accuracy of billing information.

• Identify opportunities to streamline the administrative workload and reduce errors. Make recommendations for system enhancements.

• Gather the data in systems or at stakeholders (sales & delivery) for billing purposes.

• Work closely together with delivery, product and software development teams to ensure correct and accurate handling of customer transactions.

• Identify, discuss and solve deviations from documented practice and ensure optimal alignment with standard practice.

Your profile:

• Experience in customer transactions, billing, or accounting roles.

• Strong attention to detail and accuracy in processing transactions and managing billing data.

• Excellent organizational and time management skills to prioritize tasks, meet deadlines, and handle multiple responsibilities effectively.

• Clear and professional communication skills to interact with customers and internal stakeholders.

• Proficient in using computer software, including spreadsheets, billing software, and customer relationship management (CRM) tools.

• Ability to work in a fast-paced environment and learn new systems or processes quickly.

• Fluent knowledge of Dutch is a must. Good knowledge of English. French is a plus.

Our offer

Accenture is an incredible place to work - and keep learning. By joining us, you’ll become part of a global company with a world-class brand and reputation.  Besides the work we do for our clients, we’re really proud of our vibrant, diverse workplace culture: we believe in openness and honesty, fairness and equality, common sense and realism. We want to get to know the real you and help you explore and grow - whatever it is you're great at. As such you will always have lots of learning opportunities (formal and informal) to improve your role-specific skills and expertise.

Besides our high-profile, challenging projects and our nurturing work environment, we offer excellent employee benefits, including:

• 13th month + holiday allowance

• 20 + 12 holidays

• Laptop and smartphone

• Hospitalization insurance and extensive group insurance package

• Bonus program

• Training & learning opportunities

• Green mobility program: e-bikes, public transport, bike 2 work allowance…

• Flexrewards: decide on your rewards package with our flexible benefits tool

• Discount program: get discounts at your favorite (online) shops

• Employee shares purchase plan

• Eco-cheques

• And many more!